The manual said to restart the computer and press CTRL F11 to start the restore process. That did not work
I chatted with Dell Support twice. They said to start the computer and press F8. That did not work so they decided to send me a tech support CD.
Instead of waiting for the CD, I decided to try all the function keys while booting.
I pressed the power button at pressed each function key. When I got to F9, I was taken to a windows recovery screen. I selected recovery, and it eventually took me to another screen where I could select “advanced recovery”
I selected US keyboard, clicked through admin password, and selected dell factory restore, next and yes and next to reformat the drive.
Maybe I should work for dell.