Dell Support

DellMy father-in-law has an old Dell Inspiron 530s with Vista loaded on it.  He had several issues with it, so I thought we would do a factory restore from the system partition

The manual said to restart the computer and press CTRL F11 to start the restore process.  That did not work

I chatted with Dell Support twice.  They said to start the computer and press F8.  That did not work so they decided to send me a tech support CD.

Instead of waiting for the CD, I decided to try all the function keys while booting.

Discovery Process

I pressed the power button at pressed each function key.  When I got to F9, I was taken to a windows recovery screen.  I selected recovery, and it eventually took me to another screen where I could select “advanced recovery”

I selected US keyboard, clicked through admin password, and selected dell factory restore, next and yes and next to reformat the drive.

Maybe I should work for dell.

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